Before Scale me AI
- Voicemails nobody returns
- Front desk drowning during peak hours
- No qualification, every call routed to a human or lost
AI Voice Agents · Dental · Legal · Salons · Contractors · Vet
We build a custom AI voice agent on Vapi, Retell, ElevenLabs, and Twilio, integrate it with your CRM, calendar, and practice software, and run it for you. Most clients are live in 1 to 3 weeks.
Today's calls
Caller: “Hi, can I book a cleaning next Tuesday morning?”
Agent: “Tuesday June 17 at 9am works. I'll text the confirmation.”
Booked Sarah K. cleaning, Mon 2pm
2m ago · Dentrix
Qualified lead, routed to sales
6m ago · HubSpot
Answered 4 FAQ calls
11m ago · Deflected
Last 24h: 47 calls, 31 booked
Avg latency: 1.2s
Why clients go live in 1 to 3 weeks
Service businesses typically lose between 30% and 60% of calls outside business hours. After-hours new-patient calls go to voicemail. At peak times, your receptionist has to choose: greet the front desk, or pick up the phone. Most of those callers never get called back. The next one googles a competitor.
Before Scale me AI
After Scale me AI
Tell us your call volume and the top use case you want covered. We will scope it within 24 hours.
Capabilities
Four things that ship in every build. Not a feature wishlist.
1
Sub-1.5-second pickup. A natural ElevenLabs or Cartesia voice. No hold times. No voicemails. Works nights, weekends, and holidays without overtime.
2
The agent reads live availability from Cal.com, Calendly, Acuity, Dentrix, Open Dental, Vagaro, ezyVet, or whatever you run. It confirms the booking out loud, sends an SMS, and drops the record into your CRM.
3
Captures name, phone, intent, budget, job type. Hot leads get routed to a human within seconds. The rest land in HubSpot, GoHighLevel, Salesforce, Zoho, or Pipedrive (via Make or n8n) with the full transcript attached.
4
Hours, location, parking, pricing tiers, accepted insurance, service-area zip codes. Answered without a human handoff. In our typical builds, this resolves between 40% and 65% of inbound calls.
Industries
We build for the verticals where missed calls cost the most. Each build runs on the practice software you already use.
DENTAL PRACTICES
A typical 4-chair dental office can miss 30% to 50% of calls before 8am and after 5pm, often more without after-hours coverage. Those are new-patient inquiries. The receptionist cannot answer the phone and check in patients at the same time. We integrate with Dentrix, Open Dental, Eaglesoft, and Denticon, and we sign a BAA before go-live.
AI receptionist for dental practices→LAW FIRMS
Solo and small-firm intake happens after hours and on weekends. Lead-gen ads run 24/7 but the phone rings into voicemail at 9pm. We integrate with Clio and MyCase. The agent runs conflict-of-interest screening, completes the intake form, and books a calendar invite for a morning consultation.
AI intake agent for law firms→SALONS AND BEAUTY
Front desk overwhelmed during peak hours. Booking changes, color-service questions, and cancellations all show up at the worst possible time. We integrate with Vagaro, Boulevard, Fresha, and Mangomint. Reschedule flows, cancellation policies, and deposit collection via Stripe.
AI receptionist for salons→CONTRACTORS AND HOME SERVICES
Estimators waste hours on tire-kickers. Emergency calls (flooded basement, broken AC) come in at 2am. Missed-call recovery is the difference between booking the job and losing it to the next contractor. We integrate with ServiceTitan, Jobber, and Housecall Pro. Job-type qualification, service-area filtering, emergency-vs-standard routing.
AI voice agent for contractors→VET CLINICS
Pet emergencies do not keep business hours. Reception staff cannot answer the phone and triage in-person check-ins simultaneously. We integrate with ezyVet and Cornerstone. Triage scripts, urgency escalation, prescription-refill flows.
AI receptionist for vet clinics→We have shipped for dental, legal, salons, contractors, and vet. Yours is next.
Our process
Four phases. No surprises, no hidden engineering work on your side.
1
Day 0 to 330 to 45 minute call. We map call volume, top intents, your top 3 integrations, after-hours pattern, and the objections your customers raise today.
2
Day 3 to 10Script and persona design, voice selection, CRM and scheduling wiring, escalation rules, payments and SMS confirmations.
3
Day 10 to 14We run between 50 and 200 synthetic test calls against your specific call flows before a single real customer hears the agent. Soft launch on one line.
4
OngoingDaily transcript review for the first 30 days. Prompt tuning when failure patterns surface. Monthly performance report covering calls handled, booked, escalated, failed, and cost per call.
Most "AI receptionist" pitches stop at "human-like, accurate, 24/7." They skip the parts that actually break in production. Here is what fails on a generic build, and what we do about it.
"June 19" can become "June" without a confirm step. We saw this on a dental rollout last year, the agent dropped the day half the time. Fix: zero-argument tool calls. Validated dates, phone numbers, and addresses get stored at capture time and read back out loud before any booking API is called.
Booking APIs return 503s. Most agents say "your appointment is confirmed" anyway. Ours don't. Ours say "I'm having trouble booking that, can a team member call you back at this number?"
Phrases like "emergency", "urgent", "chest pain", "flooded", or "speak to a human" trigger an immediate transfer within 2 seconds. We hardcode these per vertical.
The agent answers from a curated knowledge base only. Anything outside scope hands off. It does not invent a confident-sounding wrong answer.
Discovery is 30 minutes. No prep needed. Just describe your call flow.
Integrations
We meet your stack where it lives. The bookings show up in Dentrix or Cal.com. The leads show up in HubSpot or GoHighLevel. Nothing shows up in "an AI dashboard" you will never log into.
Works with your CRM
Books into your calendar
Dental practice software
Legal practice software
Salon software
Contractor software
Vet practice software
Built on best-in-class infrastructure
By the numbers
Pricing
Most AI voice agent vendors charge per minute and let you figure out the rest. We do not. Your monthly fee from Scale me AI is one number. Platform costs (Vapi, Retell, ElevenLabs, Twilio, LLM tokens) are bundled into your retainer, so you are never surprised when token usage spikes.
| Tier | Best for | Build fee | Monthly run |
|---|---|---|---|
| Starter | 1 location, up to 500 calls / mo, 1 to 2 integrations | $1,500 | $400 to $600 / mo |
| Standard | 1 to 3 locations, up to 1,500 calls / mo, up to 4 integrations | $2,500 | $700 to $1,200 / mo |
| Custom | Multi-location, high call volume, custom PMS integrations | Talk to us | Custom |
For context: a part-time receptionist handling business-hours calls typically costs between $2,000 and $3,500 per month. Industry estimates put 24/7 human coverage at $8,000 to $15,000 per month. Your AI receptionist works 24/7 for the price in the table above.
Not sure which tier fits? We will scope your call volume and integrations on a 30-minute call.
Comparison
Three real alternatives. None of them do what we do.
| DIY platformVapi / Retell / Synthflow | Answering serviceSmith.ai / Goodcall | Phone bundleRingCentral | Scale me AI | |
|---|---|---|---|---|
| Build effort on you | High, engineering work | None | Medium, configuration | None |
| Time to live | 1 to 4 weeks of your team's time | Days, generic prompts | Hours, generic prompts | 1 to 3 weeks, custom-built |
| Custom prompts and flows | Yes (you write them) | No | Limited | Yes (we write them) |
| Integrates with your PMS / CRM | Yes (you wire it) | Limited | CRMs only | Yes (we wire it) |
| Pricing model | Per-minute, hidden production cost | Per-call subscription | Per-mo + overage minutes | Build fee + flat monthly retainer |
| Failure-mode engineering | You do it | Generic | Generic | We do it |
| Ongoing operation | You do it | Vendor's generic ops | Vendor's generic ops | We do it |
If you have an engineer who can ship Vapi or Retell flows in production, the DIY platforms are great. If a generic AI answering service for $95 per month works and you do not need integrations, Smith.ai works. If you are already on RingCentral and 100 minutes a month is enough, the bundle works. If you want a custom voice agent integrated with the tools you actually use, run by people who do this every day, that's us.
Compliance
For dental, medical, vet, and mental-health practices, we deploy only on HIPAA-compliant infrastructure (Retell, Synthflow, Viva AI, Arini, Savvy Agents). BAA signed before go-live.
SOC 2 Type II baseline across the underlying platforms. PII redacted from logs by default. Recordings encrypted at rest.
Every transcript, recording, and analytic is yours. We sign a data-processing agreement that says exactly that. Call data is never used to train any model.
Related services
Voice + Workflow
The voice agent captures the call. Workflow automation routes the lead into HubSpot, sends the SMS confirmation, blocks the calendar, and pings your team in Slack, automatically.
Connect call data to your CRM workflows→Voice + Lead Gen
Outbound automation surfaces the lead. The voice agent qualifies and books the meeting. Together: a complete inbound and outbound pipeline.
Pair voice agents with outbound lead generation→Voice + Support
Voice deflects between 40% and 65% of tier-1 calls in typical builds. Customer support automation handles the rest: email, chat, ticket overflow.
Voice deflection plus email and chat support automation→Scale me AI charges a one-time build fee between $1,500 and $2,500 and a monthly run fee between $400 and $1,200, depending on call volume and integrations. The monthly fee bundles all platform costs (Vapi, Retell, ElevenLabs, Twilio, LLM tokens), so you get one number, not a multi-vendor bill. For comparison, a part-time human receptionist typically costs between $2,000 and $3,500 per month for business hours only. An AI receptionist works 24/7.
1 to 3 weeks. Discovery and scoping take 1 to 3 days. Build and integration wiring take 7 to 10 days. We run between 50 and 200 synthetic test calls against your specific call flows before a single real customer hears the agent, then we soft launch on one line before going to full traffic.
It answers every inbound call 24/7 in under 1.5 seconds. It books appointments by reading live availability from your scheduling tool (Cal.com, Calendly, Dentrix, Vagaro, ezyVet, etc.). It qualifies leads by capturing name, phone, intent, budget, and job type. It handles FAQ calls (hours, location, pricing, services accepted). And it transfers to a human within 2 seconds when the caller asks for one.
Traditional answering services use human agents or generic AI scripts and do not integrate with your CRM or scheduling software. They take a message and email it. An AI receptionist built by Scale me AI uses a custom-trained voice agent integrated with your actual systems. Bookings land in your calendar, leads land in your CRM, and the cost stays flat instead of scaling per-call.
RingCentral is a phone-system bundle ($39 to $59 per month, plus $0.50 per minute over 100 included). Smith.ai's AI plan starts at $95 per month with generic prompts and no PMS integration. Goodcall is per-agent SaaS at $59 to $199 per month. Scale me AI builds a custom agent on best-in-class infrastructure, integrates it with your specific tools (Dentrix, Clio, Vagaro, ServiceTitan, ezyVet, etc.), and operates it for you.
Most cannot. ElevenLabs and Cartesia voices pass naturalness checks for the majority of callers. Some will ask directly, and the agent acknowledges it honestly. Based on industry patterns, roughly 10% to 15% of callers will want a human regardless of voice quality. Every agent we build routes them to your team within 2 seconds when they say "human", "operator", or "manager".
We engineer against the failure modes most builds skip. We use zero-argument tool calls: the agent stores validated dates, phone numbers, and addresses at capture time, then reads them back out loud for confirmation before any booking API is called. The agent cannot pass a hallucinated date to your calendar. When a booking API returns an error, the agent says "I'm having trouble booking that, can a team member call you back?" instead of falsely confirming.
For dental, medical, vet, and mental-health practices, yes. We only deploy on HIPAA-compliant infrastructure. Retell, Synthflow, Viva AI, Arini, and Savvy Agents all sign Business Associate Agreements. We sign a BAA before go-live. PII is redacted from logs by default. Recordings are encrypted at rest. We never run a regulated vertical on a non-compliant stack.
You do. Every transcript, recording, and analytic is yours. We sign a data-processing agreement that says exactly that. Recordings are never used to train any model, ours or a third party's. If you ever leave Scale me AI, you walk away with everything: prompts, knowledge base, transcripts, integrations.
Yes. We offer a 30-day pilot on one phone line or one use case (after-hours, peak-hours overflow, or one specific intent like new-patient intake). If the numbers, calls captured, leads booked, hours saved, do not make the math work after 30 days, you do not sign a longer engagement.
30-minute discovery call. We map your call flows, identify your top 3 use cases, and tell you exactly what we would build.